Terms of service
TERMS OF SERVICE
Last Updated: September 28, 2026
OVERVIEW
Welcome to Bloomwell. The terms “we,” “us,” and “our” refer to Bloomwell. Bloomwell operates this website and online store, including all related information, content, features, tools, products, and services offered through the website (collectively, the “Services”).
Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when accessing or using our Services. By visiting our website, purchasing from us, or otherwise using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, please do not access or use our Services.
SECTION 1 – ELIGIBILITY AND ACCOUNT INFORMATION
By using the Services, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence or that you have provided appropriate consent for any minor dependents using the Services through devices you own or manage.
When placing an order or otherwise using our Services, you may be required to provide information including your name, email address, billing information, payment information, and shipping address.
You agree that all information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality and security of any account credentials associated with our Services and for activity occurring through your account.
SECTION 2 – PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to accurately display and describe our products, including product images, colors, ingredients, sizes, and other characteristics.
However, product appearance may vary depending on your device, screen settings, lighting, packaging updates, manufacturing variations, or other factors.
We do not guarantee that product colors, packaging, appearance, or other visual characteristics will appear exactly as displayed on your device.
Product descriptions, pricing, availability, packaging, and other information may be changed at any time without prior notice.
We reserve the right to discontinue products or limit the quantities available to any person, household, geographic region, or jurisdiction.
SECTION 3 – HEALTH AND PRODUCT DISCLAIMER
Information provided through Bloomwell, including information contained on our website, advertisements, product pages, emails, social media, or other materials, is provided for general informational purposes only.
Our products and content are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Information provided through the Services should not be considered medical advice or a substitute for advice from a qualified healthcare professional.
Individual experiences and results may vary. Testimonials, customer experiences, photographs, or other examples displayed through our Services represent individual experiences and should not be interpreted as a guarantee that you will achieve the same or similar results.
You are responsible for determining whether a product is appropriate for you. Discontinue use if irritation or an adverse reaction occurs and seek appropriate medical advice when necessary.
SECTION 4 – ORDERS
Submitting an order constitutes an offer to purchase products from Bloomwell.
We reserve the right to accept, reject, limit, or cancel an order for any lawful reason, including suspected fraud, payment issues, inventory errors, pricing errors, or product availability.
An order is not considered accepted until payment has been successfully processed and we have confirmed the order.
Please carefully review your order, including your shipping address and selected products, before completing your purchase.
Once an order enters processing or has been shipped, we may be unable to modify or cancel it.
If we cancel or materially modify an order, we will attempt to contact you using the information provided during checkout.
Purchases are subject to our Refund Policy.
Products purchased through Bloomwell are intended for personal or household use unless otherwise expressly agreed to by Bloomwell.
SECTION 5 – PRICES, PROMOTIONS, AND BILLING
Prices, discounts, promotions, bundles, and offers may change at any time without prior notice.
The price charged for a product will generally be the price displayed at the time your order is placed, subject to correction of errors.
Unless otherwise stated, displayed prices may not include applicable taxes, shipping charges, customs duties, import fees, or other charges.
Promotional offers may be subject to additional terms and conditions. We reserve the right to modify, suspend, or discontinue promotions as permitted by law.
You agree to provide current, complete, and accurate billing and payment information.
By submitting payment information, you represent that you are authorized to use the selected payment method and authorize us and our payment processors to charge the applicable amount.
SECTION 6 – SHIPPING AND DELIVERY
Orders are typically processed and shipped within 1–2 business days after being placed.
After an order has been processed and shipped, delivery typically takes approximately 6–12 business days.
All processing and delivery timeframes are estimates only and are not guaranteed.
Actual delivery times may vary depending on your location, carrier operations, weather, holidays, customs processing, transportation disruptions, or other circumstances outside of Bloomwell's reasonable control.
Bloomwell does not guarantee delivery on or before any specific date.
Once an order has been transferred to a shipping carrier, carrier transit and delivery operations are outside of our direct control.
Customers are responsible for providing an accurate and complete shipping address. Bloomwell is not responsible for delays or failed deliveries resulting from incorrect or incomplete information supplied by the customer.
Additional information regarding shipping is available in our Shipping Policy.
SECTION 7 – RETURNS AND REFUNDS
Returns, refunds, replacements, and other post-purchase remedies are governed by our Refund Policy.
Any money-back guarantee, satisfaction guarantee, promotional guarantee, or similar offer displayed on a product page or advertisement may be subject to the conditions disclosed with that offer and our Refund Policy.
Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws.
SECTION 8 – INTELLECTUAL PROPERTY
The Services and their contents, including our trademarks, brand names, logos, text, photographs, graphics, designs, videos, advertisements, product descriptions, website design, and other materials, are owned by or licensed to Bloomwell and are protected by applicable intellectual property laws.
The Services are provided for your personal, non-commercial use.
Unless expressly authorized by us, you may not reproduce, distribute, modify, republish, sell, exploit, display, transmit, or create derivative works from our content.
Bloomwell's names, logos, product names, designs, and slogans may be trademarks of Bloomwell or its licensors and may not be used without authorization.
Third-party trademarks remain the property of their respective owners.
SECTION 9 – THIRD-PARTY TOOLS AND SERVICES
We may provide access to tools, applications, payment processors, shipping services, analytics providers, or other services operated by third parties.
We do not necessarily control these third-party services and provide access to them on an “as is” and “as available” basis.
Your use of third-party services may also be subject to the terms and privacy policies of those third parties.
We may introduce additional tools, features, or resources in the future, which will also form part of the Services and may be subject to these Terms.
SECTION 10 – THIRD-PARTY LINKS
Our Services may contain links to websites or resources operated by third parties.
We are not responsible for the content, accuracy, availability, privacy practices, products, or services of third-party websites.
Your interactions or transactions with third-party websites are between you and the applicable third party.
Please review the policies and terms of third-party websites before completing transactions with them.
SECTION 11 – RELATIONSHIP WITH SHOPIFY
Bloomwell is powered by Shopify, which enables us to provide the Services to you.
However, purchases made through our store are transactions directly between you and Bloomwell.
By using the Services, you acknowledge that Shopify is not responsible for sales between you and Bloomwell, including claims relating to products purchased from Bloomwell, except to the extent otherwise required by applicable law.
SECTION 12 – PRIVACY
Our collection and use of personal information is governed by our Privacy Policy.
Because our Services are hosted by Shopify, Shopify may collect and process certain personal information relating to your access to and use of our Services.
Information may also be shared with service providers that assist us with activities such as payment processing, order fulfillment, shipping, analytics, marketing, fraud prevention, and customer service.
Please review our Privacy Policy for additional information.
SECTION 13 – REVIEWS, FEEDBACK, AND USER CONTENT
If you submit reviews, photographs, testimonials, comments, suggestions, feedback, or other content (“User Content”), you represent that you have the right to submit that content.
By submitting User Content to us, you grant Bloomwell a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, publish, display, distribute, and otherwise use that content in connection with our business, Services, advertising, and marketing, subject to applicable law.
You may not submit content that infringes another person's rights, is unlawful, defamatory, fraudulent, abusive, obscene, or contains malicious software.
We reserve the right to remove or decline to publish User Content where permitted by law.
SECTION 14 – ERRORS AND INACCURACIES
Occasionally, information available through our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, transit times, or other information.
We reserve the right to correct errors, inaccuracies, or omissions and to update information as permitted by applicable law.
Where legally permitted, we may cancel an order affected by a material pricing, inventory, or other error and issue an appropriate refund for amounts already paid.
SECTION 15 – PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services to violate applicable laws or regulations; infringe intellectual property or other rights; transmit malicious software; engage in fraud or impersonation; collect personal information unlawfully; interfere with the operation or security of the Services; send spam or other unauthorized communications; or otherwise misuse the Services.
We reserve the right to restrict or terminate access to the Services where we reasonably believe these Terms have been violated.
SECTION 16 – TERMINATION
We may suspend or terminate your access to some or all of the Services if you violate these Terms or where otherwise permitted by applicable law.
Obligations and liabilities incurred before termination will survive termination where appropriate.
Provisions that by their nature should survive termination, including intellectual property provisions, warranty disclaimers, limitations of liability, and indemnification provisions, will continue to apply.
SECTION 17 – DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS EXCEPT WHERE WE EXPRESSLY STATE OTHERWISE.
WE DO NOT WARRANT THAT THE SERVICES WILL ALWAYS BE UNINTERRUPTED, SECURE, TIMELY, OR ERROR-FREE.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, DURABILITY, AND NON-INFRINGEMENT.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.
SECTION 18 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BLOOMWELL AND ITS AFFILIATES, OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS.
THIS INCLUDES, WHERE PERMITTED BY LAW, LOSS OF PROFITS, REVENUE, SAVINGS, DATA, BUSINESS OPPORTUNITIES, OR SIMILAR LOSSES.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
SECTION 19 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Bloomwell and our affiliates, owners, directors, officers, employees, agents, contractors, licensors, and service providers from third-party claims, damages, liabilities, and reasonable expenses arising from your violation of these Terms, applicable law, or the rights of another person.
SECTION 20 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed where necessary.
The remaining provisions will continue in full force and effect.
SECTION 21 – WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce a provision of these Terms does not constitute a waiver of that provision.
These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies or terms expressly incorporated by reference, constitute the agreement governing your use of the Services.
SECTION 22 – ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
We may transfer or assign our rights and obligations under these Terms as permitted by applicable law.
SECTION 23 – GOVERNING LAW
These Terms and any separate agreements through which we provide Services will be governed by applicable laws in the jurisdiction in which Bloomwell is headquartered, without limiting any mandatory consumer protections that may apply to you based on your location.
SECTION 24 – CHANGES TO THESE TERMS
We may update these Terms from time to time.
The most current version will be available on this page. Where required by applicable law, we will provide notice of material changes.
Your continued use of the Services following the effective date of updated Terms constitutes acceptance of those Terms to the extent permitted by applicable law.
SECTION 25 – CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to:
Bloomwell
Email: bloomwellshops@gmail.com
For questions regarding an existing order, please include your order number so our customer support team can assist you efficiently.